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FAQ

  1. What happens to my data if I stop using the service?
  2. How much does it cost?
  3. What does a multi-user multi-business environment mean?
  4. How safe is my data?
  5. What do I need to access the system?
  6. I need a specific feature, can you help?
  7. Can I claim VAT for use of the system?
  1. What happens to my data if I stop using the service?

    This is entirely up to you.  You can keep your business active and just not be able to create new documents, or you can have all your documents, data, and clients deleted from the system.

  2. How much does it cost?

    We have 4 account types:

    1. Gold Account (R220 per month)
    2. Platinum Account (R350 per month)
    3. Diamond Account (R650 per month)
    4. Custom Account (R650+ per month) - usage based billing, available on monthly Debit Order or Prepaid Credit only.

    See the pricing page for more information.

  3. What does a multi-user multi-business environment mean?

    It means that with one user account, you can own or access multiple businesses with specified permissions for each business.  A business can also have multiple users with specific permissions.

  4. How safe is my data?

    We make every effort possible to ensure the safety, privacy and integrity of your data.  Data is backed up daily and weekly.  The system is hosted on a dedicated server and all communication is encrypted with a 256 bit SSL certificate.

  5. What do I need to access the system?

    You only require a modern internet browser and an active internet connection.  We recommend a broadband connection, but it is not required.  Modern browsers are Firefox 3+, Safari, Opera, Chrome or Internet Explorer 7 or later.  Internet Explorer 6 has limited support.  All layouts are also optimised for multiple screen sizes, which means that any mobile device should work perfectly.

  6. I need a specific feature, can you help?

    In most instances we can, contact us with an accurate description of what you require, and we'll quote you on it, or if it's in the interest of all our businesses and in line with our long term goal, we'll add it for free.

  7. Can I claim VAT for use of the system?

    No, we are not currently VAT registered.

More than 600 businesses operate more efficiently with us.

Excellent service!

Thank you for the quick reply, even if it is Sunday. Excellent service!

Enjoy the rest of your weekend.

Hentie Loots - Gemini IT Solutions
valued client CBT International T/A Printer Rental
CBT International T/A Printer Rental
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All Power Trust
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Cardok
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Tupperware (Jolanda Yssel)
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Effective Airconditioning & Maintenance
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B&K Pumps
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R&R Motor Maintenance
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Jac Philips music
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Grit Secure (Pty) Ltd
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Lou-Tech Mechanical Site Support
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RYOBI BFN AGENTS
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Pretoria Forklifts C.C.
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Grizzly Projects
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Pump Doc
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TimeWorks Point of Sale (Pty) Ltd